Parkway Automotive Customer Reviews

My car was making an awful noise and I am from out of town. The owner was not only extremely honest and fair, he also personally drove me downtown to my hotel. I couldn't recommend this place more highly.

— Google User Review

Checked out my car, found the problem with the exhaust, and got everything done in less than two hours at a reasonable price. Can't ask for much more.

— Google User Review

Polite, decent service at a reasonable price. They explained everything and didn't try to sell me things I didn't need!

— Google User Review

Joe is a good guy and I have trusted him for years with my Suburbans. He has never done me wrong and has always exceeded my expectations. I highly recommend Parkway Automotive.

— Google User Review

Everyone at Parkway Automotive was very friendly and accommodating.  I would highly recommend this auto shop to everyone especially if you are new to Cincinnati!

— Google User Review

Straight forward and honest work. Happy to finally have someone to come back to regularly.

— Google User Review

We were referred to Parkway Automotive and could not have been happier w/ the service & professionalism. We now highly recommend them to our friends and family.  Call Joey, he's very helpful & honest!

— Google User Review

Had a great expireance here. They were kind and very quick. Had my car in and out in 1 day for a great price. I recommend this place and will definitely be back.

— Google User Review

Had some brake issues on my car and found Parkway Automotive on google. It is in close proximity to the UC campus, and the staff was very friendly and they even pulled my car around front upon pickup. Great place!

— Google User Review

Found Parkway Automotive via a Google search, since I recently relocated from out of the area. Joe was incredibly kind and did great work, at a great price, and with a quick turnaround. I could not be more pleased with my experience and will be coming to him from now on with any car troubles, as well as recommending him to friends!

— Google User Review

What excellent service and an expert! The honesty and experience was terrific!

— Google User Review

Great never had any problems getting my car in and out...

— Google User Review

We broke down in Lockland on our way to Dayton from southern KY. Called Parkway automotive based on their location and good Google reviews. They hooked us up with a tow and as promised had us back on the road by the end of the day. Big Thanks! to Joe and the awesome mechanics at Parkway Automotive. We returned home safely and certainly didn't take our warm Kentucky beds for granted this evening.

— Google User Review

Great service and price! They were friendly and quick with getting my car repaired

— Google User Review

If I could give Joe Brewer and his team a 10, I would! As a long-time client, over 10 years, Joe has always given me the best advice, direction and service for my automotive needs. He is definitely an honest mechanic - and with three cars, one being 15 years old, one is 7 and the other is 4, his advice on upkeep and the fixes that are needed are always spot-on! I highly recommend Parkway to my friends, family and colleagues - and you should check them out if you need any type of work on your car(s), trucks, campers, etc.! 1

— Google User Review

Excellent service! Well educated and executed. Fair prices and friendly environment. My brakes have never been this good, even 85,000 miles ago. Thank you! Definitely recommended.

— Google User Review

These guys were so nice and accommodating! They fixed my car quickly and affordably. I highly recommend them for easy services downtown cincinnati. Great customer service!!

— Google User Review

Just sitting in the office waiting they will make you feel like family.

— Facebook User Review

Joe went above and beyond when it came to repairing my car when the welding on the exhaust rusted off. He was even able to do it same day and he showed a genuine interest in me being able to get back to my life. I had a great experience. 

— Google User Review

Always have had great service.vehicle was done on time  And the staff was great!  Keep up the good work!!!!!!

— Facebook User Review

Wouldn't go anywhere else. Parkway Automotive is fairly priced, quick, and reliable. I recommend them to anyone I can. Very friendly staff and great work! Great job, Joe (and Joe Jr.!)

— Google User Review

Joe is the best. He is honest and his prices are fair.

— Google User Review

Very friendly, attentive and knowledgeable thank you!!

— Facebook User Review

Joe and his son are great.  It isn't often that you find someone so highly skilled from both a customer service AND mechanical perspective.  Fair pricing, flexible scheduling, thorough explanations, good work, and they even gave me a little thank-you gift basket after my first visit.  This is the type of small family business I love to support. I highly recommend them.

— Google User Review

they did great work on my car and the guys are so nice!! everytime lol so I know if I want a great job done I will go to them!!!!

— Facebook User Review

My husband and I have taken both of our cars here multiples times, and it's by far the most honest, quick yet thorough, and friendliest car repair business I've ever done business with. I took it in once thinking it needed some very expensive repairs, and instead was told it was something very minor that they fixed for about a quarter the cost I was expecting. As a woman, I never feel talked down to or like I may be getting taken advantage of financially which I've experienced at local car repair shops before. Joe and his team provide great customer service, and even drove my car right to the front door. Huge fan of these guys, and recommend to all those living or working downtown!

— Google User Review

Friendly intelligent service!  I take all my cars to them. Awesome downtown location.

— Yelp User Review

Great prices and very friendly, experienced staff here highly recommended

— Google User Review

When we were 100 miles away from our local mechanic and stopped at this shop right before closing time, our truck was making a lot of noise and thankfully it was only loose lugnuts and we were on our way. So thankful the man working had already stayed late and still helped us when we were so far from home. If you need someone to count on when you are in need, give your business to this guy. 😊

— Google User Review

New location at Wooster Pike. Worked with Joe. Excellent service. Couldn’t be happier. Oil change, tire rotation, replaced left front axel. Very well priced and excellent work. Arrived on short notice and joe extended his Saturday hours to finish the job which included requested added service. Took time after job to show me the old axel and tear to the boot. Thrilled to have them in the neighborhood!

— Google User Review

I went to their new location on Wooster today for an oil change. Joe was super nice and explained everything to me that they were doing. It didn't take that long, either. Please go show them some love if you need work done! I'll be going back.

— Google User Review

They kinda high but they get your car together

— Facebook User Review

Very friendly and helpful service. We had our van packed full for our family vacation to Florida. After about 2 hours of driving, we found ourselves in Cincinnati with a smoking engine at 5:15 on a Friday night. They stayed open and took great care of us and our van. We made it to Florida and had a great time. Thanks to the guys at Parkway Automotive.

— Google User Review

Joe and his capable team have repaired my vehicles for several years and have helped me get back on the road when I needed it most!!

— Facebook User Review

I have been bringing my husband's classic Stealth to  Parkway Automotive for 4 years. Whenever I call the shop the greeting is ALWAYS cheery and prompt. The owner is one of those good ol' boys that takes pride in his work; cares that he handles your car so that you are not inconvenienced and can get on with your work and life. You really get that he likes people, and it shows in the way he deals with people. Bottom line, he is prompt, professional, and pleasant and charges a fair price for dependable service.

— Yelp User Review

Great shop.  Owner is very professional.  He keeps his word and has done great work on my vehicles!

— Yelp User Review

I've been taking my car to Parkway Automotive for 4 years now, mostly because of Joe's spectacular customer service. Joe is honest, straight up, and all around a great mechanic. Supporting local business has never been so good! I work nearby, and am able to drop my car off in the morning, and pick it up at 5pm. Joe goes the extra mile to make the customer feel appreciated - he always asks about my family and my fiance's car, too! There have been a few times Joe caught issues with our cars while we were in for a routine oil change that could have ended terribly for us - one leaky transmission and another torn axle boot! The car still was under warranty so he made us aware of the issues and recommended we take them to the dealer asap. For everything not covered under my warranty, Joe is my guy!

— Yelp User Review

I am from out of town, and had an exhaust problem on the highway that needed immediate attention. Parkway was able to get my car fixed within an hour, and for a reasonable price. Can't thank them enough!

— Google User Review

I have taken cars to Joe over 10 years and I've never gotten anything but the best and most trustworthy help. The prices aren't as important to me as knowing I can rely on the advice I get from him, but they've always been very reasonable. He tells me the least expensive way to get the car fixed and advises me of things that I might need later. I trust him and that's a recommendation you can't give many in this business!

— Yelp User Review

Thankful that when our truck needed immediate attention while being 100 miles away from home with it approaching closing time at Parkway Automotive that the man working still took the time to look at our truck and get us in good shape before the long drive home in bad weather. I had just recently had tires out on and the lugnuts weren't tightened up enough. Thankful he took the time. This customer service is the best! If you need immediate attention, this is the place to take your business! They care!!

— Yelp User Review

Amazing people! Went out of their way to help us when our car broke down going from Michigan to South Carolina! Can not thank them enough!

— Facebook User Review

Got here at 9 am wanted to get a thermostat installed, and fix turn signal. 2pm nothing done, 3 guys trying to unlock a car , can't replace thermostat because they may break a bolt. 300 dollars and they will try. Not able to fix turn signal either. Poor excuse for a garage. 230 dollars later my vehicle is leaving the same way it came in. McDonald's would be of more help.

— Google User Review

Awesome place! Got a flat tire while at college, had never had to do any car repair before and they helped me a lot! Good price, awesome workers, and conveniently located. Would recommend.

— Yelp User Review

The owner Joe is an expert on all vehicles. Been bringing my cars here for years and have never been disappointed.  Excellent service. Highly recommended.

— Google User Review

My experience with Parkway started when my other shop didn't want to work on the 1968 Olds 98 455 Rocket convertible that I won in a charity raffle.  Too big, too old, my other shop only did foreign.  They did recommend Parkway.  I found Parkway to be honest straight up people who treat you right.  They put new brakes, brakelines, tuned the carb and much more.  Their prices were good, and I always felt like they were taking good care of my classic car.  They well earned my trust.  They are on Central Parkway and convenient to anyone downtown or hillside.

— Yelp User Review

Brought my 1987 Jeep Wrangler here for an oil change and a brake issue. While the outside of the building was a little concerning don't let this discourage you! The level of service I received was fantastic. The work was done quickly and I felt that the costs associated were explained throughly before I paid. Will definitely be back.

— Yelp User Review

Joe will make sure he inspects your car top to bottom so its in tip top shape. His opinion is the most honest and reliable. If he feels that something is wrong with a car he'll make sure that its what needs fixed. No unnecessary parts that add extra cost. Honest Mechanic that personally checks satisfactory work before it leaves his shop! Its not fixed until its Joe Brewer APPROVED!!

— Facebook User Review

Great customer service from Joe! I highly recommend taking your car here. Came in for an oil change and left just a little over an hour later happy. While I waited, I walked to Pleasantry just a couple blocks down 15th and read a book over a light breakfast. I had a coupon but Joe was planning to give me the discounted price anyway. $18.67 plus some fees, total came out to less than $25 and also included a free seasonal check-up. While I was inside, another customer came in and asked about Joe's son - seems like they have some loyal customers and I can see why.  I couldn't find any parking in their tiny lot but I just parked my car on the street close by and told them where it was. When I came back to pay and pick up my car, Joe parked it right in front of the entrance, and there was even a little goodie bag left behind in the passenger seat. Never had service like this at an auto shop before!!

— Yelp User Review

Joe at Parkway is literally my hero. My poor Honda broke down after three whole weeks in Cincinnati, and Joe was so kind and honest throughout the process of its repair. He very well could have sold me services I didn't need (I know close to nothing about cars), but instead he was very straightforward about the damage and helped me understand what needed repaired. He even let my father call in and spoke with him in detail about it, which I greatly appreciated. My car was back and running within a day of his phone call and I haven't had any problems since! A quality job and a fair price-- I am certain I will be bringing any future auto problems to Parkway.

— Yelp User Review

absolutely love this place been going here since November of last year joe and his prices for parts and labor are reasonable and he will let you know exactly whats wrong with your car no bs to get extra money true mechanic

— Facebook User Review